Deploy & manage your SIP Trunks using our online web portal Metis.
Protection from unusual and fraudulent usage is included free of charge.
Proven to work with popular providers like 3CX and MS Teams (Direct Routing).
Upsize or downsize your channel usage instantly using our online web portal.
Automatically reroute calls to an alternative destination if your PBX goes offline.
Compared to ISDN, save up to 40% on line rental and call costs.
SIP Trunking is a service that allows you to connect via Session Initiation Protocol to an Internet Telephony Service Provider’s network. In simple terms, this means that you can use this service to send and receive phone calls across the internet. The trunk or connection to the provider’s network can be tailored to your specific needs.
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Our SIP Trunks are proven to work with 3CX, Microsoft Teams Direct Routing, FreePBX, other Asterisk-based PBXs, and more.
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SIP Trunks connect your PBX to the public telephony network (PSTN) using your internet connection. Here's how it looks using MS Teams Direct Routing.
We’re proven to work with MS Teams, 3CX, FreePBX, Sangoma PBXs, Asterisk PBXs and more.
They are most beneficial for companies who want to pay per voice channel rather than per extension. Additional benefits include:
No, we do not impose any voice channel limits on your SIP Trunks.
You can log into Metis and add more voice channels to your SIP Trunk whenever you need to without contacting us.
SIP Trunks, and their voice channels, are created using our online portal Metis. They are active immediately and you can modify the SIP Trunk whenever you like without having to contact us.
Numbers can be pointed to your SIP Trunk using the dial plan management page, Incoming Calls, in your Metis account. Use the dial plan application: ‘Trunk’.
After being introduced by a 3rd party several years ago, we've been delighted with Packnet and I can say quite definitively that their reseller platform is simply the best 3rd party product we use across our entire managed services portfolio.
- Jake Harrop, Director, Safetynet IT
After being at the mercy of a different VoIP supplier for a number of years, Packnet are a breath of fresh air. We've been a customer of Packnet's for 6 years now and would not think about looking anywhere else. The service has been rock solid from day one.
- Paul Kelly, Director, 2m Networks
I have known Packnet for roughly ten years now and the service has always been second to none. The service everyone there gives is outstanding and the guys (and Holly) are so knowledgeable.
- Eddy Leonard, Director, EDI Communications
The contract we signed is a rolling 30 day contract which speaks volumes, you don't build a business offering contracts like this without rock solid customer service. Highly recommended!
- Mark Collins, Technical Director, Social Care Network
Telephones work. Support desk available, knowledgeable, and helpful. Online customer portal simple to understand. New and additional services quickly and easily arranged. Hardware arrives on time and configured. In a league of their own compared to others we have dealt with.
- Dave Squire, Director, LinkUp Technologies
Porting is also painless so that has been a revelation too after years of hassle. Prices are good, accounts people are easy to deal with - its all good news with Packnet!!
Gill Forster, INS Ltd
Earlier today we had major issues with two of our Gigaset handsets & the base unit. We would like to take this opportunity to formally congratulate you on your easy to use support system and the excellent representatives who picked up our support call. Credit where credit is due.
- Don Wall, Senior Infrastructure Engineer, Bioxydyn
Great service, great support, the 2 important parts of any technical service delivery. I highly recommend Packnet.
- Roy Wilding, Creative Director, PushOn
Our company changed over to Packnet 2 years ago after being with a company that were a nightmare to get through to on the phone and deal with. Since moving we have had a different experience altogether, the team members are so helpful, they listen and deliver the results. I would not hesitate to recommend Packnet.
- Louise Taylor, Laser Electrical
April 20, 2018 | Mimi Dlodlo
SIP (Session Initiation Protocol) trunking refers to a VoIP service that allows a business to connect their current PBX system to a cloud-based phone system using an ITSP (internet telephony service provider) such as us.
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April 13, 2018 | Mimi Dlodlo
What does PBX stand for? Private Branch Exchange (PBX) is a private telephone system used within an organisation. It allows users within the organisation to manage incoming and outgoing phone calls.
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September 17, 2013 | Callum Douglas - Byrnes
Business VoIP service provider Voice Carrier has revealed that the company’s own IntelliSIP product is now compliant with Avaya’s IP Office.
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