Packnet Blog

Due to public holidays in the UK, the Packnet office will be closed during normal business hours on Monday 1st May. Read more for more information, including how to update your dial plan to reflect the bank holiday.

Packnet’s opening hours and how to update your dial plan to take the long weekend into account.

One of the things we get asked for a lot at Packnet is, do you have an API so we can integrate our back office systems?

For every customer who switches to Direct Debit, Packnet will make a donation to Delete Blood Cancer UK. Here at Packnet, we like to think of the New Year as a chance to shake off the cobwebs of the previous 365 days and look forward to setting goals for a prosperous 2017. We know that […]

We’re happy to announce another addition to our online hosted telephony suite Metis. The new section, simply titled “My Dashboard”, has been developed to give customers a natural homepage when logged into Metis.

Our latest development project Queues is ready for release. You will find the new feature in your Metis accounts tomorrow.

In this month’s roundup we will be taking a closer look at what development project we’ve been undergoing recently and a special mention for our Senior Developer Marlon Evans who left us this month.

Utilising your VoIP account and your mobile phone together can be beneficial in a number of ways. Read more to find out why and how easy it is to set up on Android and iOS.

We are now recruiting for the position of Junior Web Developer to be based full-time at our office in Manchester City Centre.

VoIP call quality is usually much clearer than its PSTN counterpart. Read more to find out why and what you can do to improve yours.