Packnet Blog

It looks like a VoIP world is coming along sooner than we think. And don’t say we didn’t tell you so. BT has announced plans to ditch their traditional phone lines in favour of VoIP. This means that all calls made by it’s UK customers will be made over their fibre broadband network.   What […]

Due to public holidays in the UK, the Packnet office will be closed during normal business hours on Monday 7th May. We are also using this opportunity to remind customers to send in their dial plan requirements for the bank holiday weekend before 14:00 4th May. Read on for answers to commonly asked questions. What […]

Welcome to the fourth issue of Packnet’s newsletter! Many things have happened, for one we had the hottest day to date for 2018 and how could we forget the birth of the Royal baby!? Breathe easy, because we certainly won’t be giving you back-to-back coverage on all things pertaining the little prince. In the latest […]

SIP (Session Initiation Protocol) trunking refers to a VoIP service that allows a business to connect their current PBX system to a cloud-based phone system using an ITSP (internet telephony service provider) such as us.

What does PBX stand for? Private Branch Exchange (PBX) is a private telephone system used within an organisation. It allows users within the organisation to manage incoming and outgoing phone calls.

The cloud. It sounds ominous, but you’ve certainly heard the phrase thrown about. Whether at work, on the way home or at home, you’ve come across ‘The Cloud’ – and as mysteriously ‘1984’ as it may sound, cloud services have become a staple in our lives. And as businesses, you’ve probably reached the point of […]

We’re happy to announce the arrival of our integrated provisioning platform. You can find it in the new ‘Hardware’ section of your Metis account. Provisioning lets you add MAC addresses and gives you the tools to remotely manage their settings and values. You can also create customer templates for phone models that share a group […]

Big news for the telecoms world! Plantronics, the leading headset maker, has announced that it will be acquiring video conferencing equipment maker, Polycom in a whopping cash-and-stock deal worth $2 billion (£1.4 billion for us Brits). The deal comes two years after Polycom was acquired by private-equity firm Siris Capital for $1.7 billion (£1.2 billion), […]

Welcome to the third issue of Packnet’s newsletter! With March reaching its timely end, and holidays just around the corner, we’d just like to fill you in on all that’s been happening. In this issue, we give you the rundown on our delightful meeting with Yealink and Provu (who generously gave us some authentic Chinese […]

Due to public holidays in the UK, the Packnet office will be closed during normal business hours on Friday 30th March and Monday 2nd April. We are also using this opportunity to remind customers to send in their dial plan requirements for the bank holiday weekend before Thursday 29th March. Read on for answers to […]