Packnet Blog

Dreambox has responded to the United Arab Emirates’ (UAE) increasingly demanding hosted services, with an offering that will now include social and voice interaction. The Cloud Contact Centre (C3) solution is centred around first-rate technologies, including deep data analytics and IP telephony.

The House of Representatives has seen a proposal for new legislation which would see a government programme receive an update regarding telecommunications subsidies. The Broadband Adoption Act of 2013, which is backed by Rep. Doris Matsui, would provide instruction to the FCC, which would result in a modification to the Lifeline programme which presently subsidises telephone services for Americans on a low-income, with help for families to buy broadband instead.

Managed business VoIP services provider, Broadvox, has unveiled new promo pricing for its Managed Hosted Voice and SIP trunking services. Businesses are now able to benefit from SIP trunking with new, lower prices offered for each individual line. They’re also able to switch easily to a managed solution, which comes with free installation, free activation and free phones.

Countries in Latin America are seeing an increased demand for employers who have received training in communication and information technologies, such as IP telephony. So much so, in fact, that a study has predicted that demand will surpass supply by as much as 35 per cent in 2015.The study, which was given the name ‘Networking Skills in Latin America’, was conducted by independent consultant IDC for Cisco.

A survey in the US has revealed that 84 per cent of businesses have taken to IP telephony. The study was carried out by research company Ovum, which organised the research for Dimension Data, a provider of unified communications. This is high in contrast to the worldwide average, which stands at 75 per cent. The survey questioned employees and IT managers from businesses throughout the world.

Citel Technologies Inc. has announced that its upgrade of hardware to the award-winning product Portico TVA, which allows it to receive power from 48vDC when utilised in central offices, has now been granted regulatory approval. The development went ahead in order to give support to each level of carrier which helps customers make a smooth transition from DMS100 Centrex to an IP-based Centrex solution.

Ingate Systems, a supplier of Enterprise Session Border Controllers which allow SIP communications including Unified Communications and SIP trunking beyond the protected network, has teamed up with eZuce. The firms have joined forces to allow the development of secure cloud-based virtualised communications solutions.

Leader in IP network fax server solutions, Sagecom, has made the announcement that one of its products, XMediumFAX 7.0, has become compliant with important collaboration and communications solutions from Avaya SMBs. Avaya is a worldwide provider of commercial communication and collaboration solutions.

Worldwide telephone operators are battling to come out on top after new regulatory decisions on VoIP usage. The Business Record claims that key telephone companies are working as hard as possible to find suitable conditions. One example is AT&T, a firm that has been actively campaigning for the continuation of VoIP deregulation, knowing that it will enable more consumers to do away with conventional copper lines and switch to the technology.

FonAngle has made the announcement that its internet bonding technology, MeshLINQ™, has been awarded the honour of being named 2012 Product of the Year for Internet telephony. The firm’s solution provides its users with optimised bandwidth capacity as well as solid reliability. It further offers complete two-way QoS, which was only seen previously with MPLS connections.