January 5, 2022 | Callum Douglas - Byrnes
We’re kicking off 2022 with a major revamp to the Incoming Calls section, bringing it in line with the look and feel of our newer pages. In addition to new user interface updates, read this guide to discover brand new features and learn how to use them. Incoming Calls front page To improve our user […]
June 12, 2018 | Mimi Dlodlo
If there’s one thing a call centre relies on, it’s voice communication. If your business’s communication with customers or recruits aren’t up to par, you could very well find yourself losing money. And who wants that? No one, therefore, why risk losing money with a subpar phone system?
May 11, 2018 | Mimi Dlodlo
Whether you run an estate agency or salon, speaking to your customers is arguably the most important part of your business and any business to be truthful. Moreover, communication doesn’t just end between you and your customers; you need to speak to suppliers, partners, recruits and so much more!
March 22, 2018 | Mimi Dlodlo
Large corporations may rule the vast landscape of business, but with the recent slew of mega-corporations such as Toys ‘R’ Us and Maplin crashing and burning, it’s clear that bigger isn’t always better. SMEs, such as ours, make up the largest fraction of companies operating in the UK – with 99% of the 5 million businesses being qualified as SMEs.